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East Midlands Trains launches new online service for passengers - 'My Journeys'

Article posted on 02/12/2008

East Midlands Trains has launched ‘My Journeys’ its new online journey planning tool available at eastmidlandstrains.co.uk/myjourneys

By registering with ‘My Journeys’ passengers will vastly reduce the time taken to find information relevant to them. It will also offer them the ability to download timetables and other travel information.

Following registration, customers receive a range of customised journey planning services all on one easily navigable screen. Repeat users will be immediately recognised, their previous information and search requests visible within seconds – saving time spent planning and organising.

By providing information about their travel plans ‘My Journeys’ will offer:

· customised timetables
· personalised live departure board
· live countdown timer to the next train from your home station
· notice of planned engineering works
· interactive engineering works map
· advance warning of ticket release dates

David Horne, Commercial Director for East Midlands Trains said:

“’We are always looking for ways to make travelling with us easier and more attractive to passengers.

“’My Journeys’ will bring huge benefits, once registered, people are able to create a personalised area and quickly access a vast array of information directly relevant to them. We’ll also be able to provide them with offers and news of interest to them. For example, we have been able to send the 13,000 people who have already registered with us information relating to our new improved timetable, launched on 14 December and the improvements that it will bring for them.”

“We hope it will encourage more people to make us their first choice for travel and for finding their travel information.”

For more information or to register, visit eastmidlandstrains.co.uk

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