Contact Us

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@EMTrains 24 hours, 7 days a week

Email

Send your message to getintouch@eastmidlandstrains.co.uk

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Customer Relations
East Midlands Trains
1 Prospect Place
Millennium Way
Pride Park
Derby
DE24 8HG

Telephone

03457 125 678, lines are open 0600 - 2200 daily.

TextDirect

For people with hearing difficulties, please use the TextDirect service: 
18001 followed by 03457 125 678.

Other helpful contacts

National Rail Enquiries on 08457 48 49 50, or visit nationalrail.co.uk.

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