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Travel Trade Partners and Corporate Clients

TICKETS ARE NOW AVAILABLE UNTIL

06 March 2015

Advance tickets are available 12 weeks before travel

Whether travelling in First or Standard Class, East Midlands Trains has a business ticket to suit the needs of all business travellers. From fully flexible all-inclusive tickets, to great value Advance fares, we have tickets to suit every budget and travel style.


This section is for our travel trade colleagues and provides help and assistance for corporate booking and account information.

You can contact us on email at: travel.trade@eastmidlandstrains.co.uk

  • Ticket Types

    Train tickets are split into four main types, Advance, Super Off-Peak, Off-Peak and Anytime tickets. We also have special business tickets and season tickets, too. Find out more here.

    Ticket Types

  • Seat maps

    If you are looking to reserve seats, please click here to download our seat plans

    Download our seat plans

  • Trains to Airports

    Take the train to the airport with East Midlands Trains. We serve three airports and several more through connections with other train operating companies. 

    Find out more about taking the train to the airport

  • On board our trains

    On our London trains we offer a First and Standard Class service. First Class is available on trains to and from London, with complimentary WiFi and at-seat refreshments during weekdays. In Standard Class on services to and from London, WiFi is available from just £4 and refreshments are available from a trolley during the week. We operate a Standard Class service on our regional train routes with refreshments available on selected services. 

    Our on board service

  • News and Media

    We post regular news stories from across our network to our news pages. In this section you can also find stakeholder newsletters and Media Enquiries contacts

    Find out more about News and Media

  • Community & Environment

    We recognise that we have a role as a responsible business. We work both within East Midlands Trains and with partners outside of the company to make a difference to our communities and environment.

    Read about our environmental and community work

Useful Numbers

  • Transis Sales – for bulk underground tickets and travel cards: 0207 712 1000
  • Evolvi Helpdesk – 0871 521 9871 
    Email: info@evolvi.co.uk
  • ATOC Travel Trade Helpline – 08701 222 456  
    Web: www.atoctravelagents.org

Disruption Refunds

Travel Agents wishing to claim a refund for customers who have experienced a delay or cancellation due to disruption please follow the following process:

  1. Send an email to your Sales Team Account Manager
  2. An email will be returned giving you authorisation to claim the refund.
  3. Complete a manual refund application attaching a copy of the email and the rail tickets to The Agent Refund Service (TARS) for processing. TARS address is: Data Pro Rail, PO Box 5089, 64 Ship Street, Brighton, BN50 9QJ

For any customers complaints or feedback about any areas of the East Midlands Trains service please click here to fill in the general enquiries form

Eurostar Fare Code

East Midlands Trains offers a European saver fare on London services. The destination code is 5470 London International CIV and customers need to have their European travel details with them when they travel. The restriction is EU, which holds an outward restriction of travel into London after 10:10am but has an open return.

Parking at the station

Car parking is available at a number of our stations along our route and the table below details prices for daily, weekly, monthly and annual car parking prices, as well as Off-Peak, weekends and evenings prices. Further information is available here.