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News from East Midlands Trains

28.02.2014 Customer Information and Service Excellence Award Win for East Midlands Trains

East Midlands Trains picked up one of the top awards at the 2013 Rail Business Awards last night (27 February 2014) for its comprehensive approach to customer service and information during the Nottingham re-signalling scheme.

25.02.2014 Passengers in Chesterfield to benefit from £100k Station Improvement Scheme

Passengers will welcome this week (25 February) the start of a £100,000 programme to improve Chesterfield station.

21.02.2014 Temporary Closure on Station Street for Public Realm Improvements

Works are due to commence on Station Street as part of the final stages of Nottingham Station's redevelopment, which is now reaching completion and due to be opened to the public later this spring.

17.02.2014 Hillside Slip to Disrupt Trains Near Chesterfield

Rail passengers on some routes in the Sheffield and Chesterfield areas will face some changes to their journeys from tomorrow (Tuesday 18 February).

14.02.2014 Service Update from East Midlands Trains: Full Timetable Expected to Run Throughout the Day.

East Midlands Trains has advised customers that train services operating across its network are not expected to be affected by the severe weather conditions today (14 February).

13.02.2014 Stagecoach Calls on Rail Passengers to Nominate Their Customer Service Champions

Stagecoach Group has launched its 2014 Champions Awards for employees – and this year is inviting East Midlands Trains passengers to nominate their favourite member of staff for the Customer Service Champions Award.

10.02.2014 Spades at The Ready as Market Harborough Station Improvements Starts

Passengers in Market Harborough are soon to benefit from the second phase of a £100K project designed to modernise the station. Work starts this week (10th February) with the comprehensive refurbishment of the ticket office.

10.02.2014 Longton Station Mural Takes Shape

Sponsors, station volunteers and the North Staffordshire Community Rail Partnership will be joining local artist Anthony Hammond at Longton station on Tuesday 11 February 2014 to approve the first completed panel of the station’s new platform mural.

06.02.2014 Recent Delays on London Services - a message to our customers

We are sorry for the delays you have experienced when travelling on train services to and from London recently. There have been a number of factors that have caused performance to fall below our normal high standards.