East Midlands Trains operates high-speed trains to and from London and regional train services across the East Midlands and South Yorkshire.


Contact Us

For feedback, complaints and enquiries, to book assistance, help with lost property, corporate travel arrangements and delay repay.

Get in touch here


Delay Repay

Our Delay Repay scheme is designed to provide you with an easy and quick way to claim compensation for delays over 30 minutes, regardless of the reason.

Find out more


How to Make a Complaint

Let us know if you are not satisfied with our service and we will take your comments seriously and do everything we can to put things right for you.

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Careers & Current Vacancies

Find out about our current vacancies, the application and recruitment process and what it's like working at East Midlands Trains

Careers with East Midlands Trains


About East Midlands Trains

East Midlands Trains are part of Stagecoach Group, serving passengers travelling to and from London, from South Yorkshire and through the East Midlands. In this section you can find out about our company successes and aims as well as our social and environmental responsibility

About East Midlands Trains


Events on our network this month

Want to explore a new city but not sure where to go, or what to do once you get there?

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News and Media

We post regular news stories from across our network to our news pages. In this section you can also find stakeholder newsletters and Media Enquiries contacts

Find out more about News and Media



East Midlands Trains, along with Stagecoach Group, are fully committed to becoming a sustainable railway. Not only have we reduced the impact of our operations on the environment, but we also consider our interaction with society and the economy.

Read about our environmental and community work


Travel Trade Partners & Corporate Clients

This section includes useful information and numbers for Travel Trade and Corporate clients, and provides help and assistance for bookings and registering for a Corporate travel account.

Information for Agents and Corporates


Advertising & Retail Opportunities

If you are interested in at advertising at our stations, or working with us as an affiliate, get in touch.

How to advertise with us


An Inside Look

Making things easier for you is an important part of our Customer Promise and we understand there are key pieces of information that you may want or need to be easily accessible.

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Staying Safe

We want you to feel safe when you travel with us; at our stations and on our trains.

Find out more


Stay on Board

As you may already know, the law has changed which means that there are new regulations about data and how we can stay in touch with you.

Stay on Board