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Most tickets are available until 19.05.2017
Travelling in a group of 10 or more? For a range of great discounts and benefits get in touch with our dedicated Group Travel team on 03457 125 678
Take a look at our performance information, including; lateness of our trains and fewer carriages statistics in the tables below.
Our Public Performance Measurement (PPM) is the number of trains reaching their final destination 'on time'. On time is defined as within five minutes for Regional and within ten minutes for Long Distance trains.
Our Right Time Railway (RTR) figures detail the percentage of trains that arrive their final destination early / right time.
Liverpool to Norwich Route
Number of trains
The rail industry wishes to understand better the extent to which each train operator is providing effective communications about disruption to their customers and what improvements might be made.
Read the Wave 1 research findings (December 2015 - February 2016)
National Rail are conducting research into rail disruption and would like your views. This short questionnaire should take 5 minutes to complete.
Complete the survey
For help with complaints, assistance or lost luggage while travelling on our trains or anything else.