It's the Little Things

We understand that it’s not just about the destination – it’s also the little things along the journey that can make your day that bit easier. That’s why we want to help you at every stage.

From booking your tickets to arriving at your destination, we’re doing everything we can to make sure your trip is enjoyable and stress-free.

These are some of the little things we're doing to help make your whole journey with us smoother:

booking fees

No booking fees.

Now that’s a bright idea – only
when you book direct with us

Bye bye booking fees

We don’t charge pesky booking fees when you buy direct with us – and we never will. Plus enjoy a cheeky £2 saving when you order your tickets in advance.

Find out more and save

sunday best

Sunday best.

Faster Sunday trains to London

Super Sundays

Your weekend trip to the capital just got better. Experience super Sundays with faster services to London & be back in time for tea. 

Plan your trip to London

happy to help

Happy to help.

We're here to show you the way

We're always here for you 

We’re available on  TwitterFacebook and by phone 24/7 – plus you can always chat to our friendly staff on-board and in stations. Whether you need help finding your platform (or simply need us to top up your brew), we’ve got you covered.

Get in touch