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Most tickets are available until 13.09.2019
Travelling in a group of 10 or more? For a range of great discounts and benefits get in touch with our dedicated Group Travel team on 03457 125 678.
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There are several ways you can contact us:
East Midlands Trains
The industry regulator, The Office of Rail and Road (ORR), is undertaking market research to understand how well we dealt with complaints. This will involve a short online survey about how your complaint was handled and will be sent to you via email by a professional research agency called Critical Research . If you do not wish to be contacted about the survey, please advise the team member dealing with your complaint. Alternatively, you can contact us at firstname.lastname@example.org.
More information about the ORR and Critical Research can be found at the following websites:
For help with complaints, assistance or lost luggage while travelling on our trains or anything else.