Terms and conditions

Promotional Discounts

East Midlands Trains promotional discounts can only be applied to online bookings made through the East Midlands Trains website.

Discounts cannot be applied to bookings for journeys with East Midlands Trains made on other rail booking websites or any other website owned and/or operated by Stagecoach Group PLC.

To redeem a promotion discount this must be booked via the booking link provided in the discount email, the correct promotional discount code should be entered when prompted during booking process. The discount will be automatically applied and you will be shown the new value prior to payment. The discount cannot be redeemed directly from the website.

A minimum ticket value of £10 applies to all promotional discounts.

Unless otherwise specified, the promotional discount is only valid on direct services to/from London St Pancras International with East Midlands Trains.

Promotional discounts are not valid for travel on First or Standard Class Anytime tickets or London Day Out tickets.

Promotional discount codes will expire on the specified date.

The date of travel may be on any date for which a ticket can be purchase with the promotional discount code before it expires. This is normally up to three months following the date of booking. Please note, due to engineering works, some dates within the travel period may not be available. You will be notified during booking if this is the case.

All bookings will be subject to availability at the time of transaction.

The discount will be applied to the price presented prior to the payment stage.

A limit of one discount code per booking applies.

Promotional discount is non-transferable, not valid on past purchases and not exchangeable for cash.

The discount code may be used in conjunction with Railcard and Child discounts, but cannot be used in conjunction with any further promotion or discounts. However the Railcard discounts cannot be used in conjunction with the First Class promotional discounts.

East Midlands Trains reserves the right to change or cancel the discount code campaign at any time. Once you have made your booking, the price paid will not change.

All bookings are subject to East Midlands Trains standard terms and conditions.

Should you need a refund, the refund will only be to the value paid for the promotional ticket, excluding advance fares. Should you need to amend your discounted journey to one outside the terms of this offer, or amend your booking after the expiry of the offer, you may be required to pay the value of your original discount as well as any excess fare.

East Midlands Trains standard amendment and cancellation terms apply.

Exclusion Dates

Exclusion dates may be applied on dates where we expect a high number of passengers travelling with us or engineering works are taking place.