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Most tickets are available until 03.03.2017
Travelling in a group of 10 or more? For a range of great discounts and benefits get in touch with our dedicated Group Travel team on 03457 125 678
Our Passenger's Charter explains our commitments to you, and sets out the targets they are based upon.
The charter also offers information on planning and making your journey, buying your ticket, engineering works, extra assistance you may need, delays and cancellations, and what to do when things go wrong. Finally, it gives you information on contacting us after your journey.
View more information on our Passenger’s Charter
For help with complaints, assistance or lost luggage while travelling on our trains or anything else.