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We welcome rail enthusiasts to our stations and have produced the following guidelines to ensure you have a safe and enjoyable experience in the pursuit of your interest. Information is also provided below regarding our policy on photography at our stations.
At major stations please inform the Duty Station Manager of your presence. This ensures our staff are aware you are on the station and they can go about their duties without concern as to your reasons for being there. At smaller stations you should ensure that you advise a member of the station staff of your activities. Please note that you may require a platform ticket to allow access to platforms or you may be asked to sign in at gated stations.
You should ensure you act safely and sensibly at all times. Please remember the following:
For photography at stations that is for personal use only, prior permission is not required. However, we recommend you make a member of station staff aware of your presence and the reason for taking photography. The safety and security of all station users is our priority, so please do not be offended if you are asked by a member of staff to confirm any details about the purpose of your photography.
For any commercial photography, including photography for publication, prior permission must be sought. Please contact Stagecoach Group Communications by email at firstname.lastname@example.org or call 01738 442111 for permission covering stations we operate. Please note that some stations on the UK rail network are managed by Network Rail who would be responsible for providing permissions in such circumstances.
On busy stations the use of a tripod may cause a dangerous obstruction to passengers and you may be asked not to use one. In addition, tripod legs must also be kept away from platform edges and behind the yellow lines. Flash photography on platforms is not allowed as it may distract the attention of train drivers and train despatch staff and is therefore a potential safety hazard. You are also not allowed to take photographs of security related equipment such as CCTV cameras.
To ensure ease of travel and safety on the railway system (which includes passengers, staff, property and equipment), the Byelaws must be observed by everyone. A copy of the Byelaws can be obtained at most staffed stations and is downloadable from the DFT website.
We are committed to ensuring the safety of our passengers and staff. You may very occasionally be asked by station staff to move to another part of the station or to leave the station altogether. Station staff should be happy to explain why this is necessary and if you are travelling on by train they may advise you to remain in the normal waiting areas with other passengers. If this occurs, please do so with goodwill as staff have many things to consider including the safety and security of all passengers and are authorised to use judgement in this regard. Thank you for reading and complying with these guidelines. We hope you find this information useful when you next visit a station.
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