Disruption Information

01.12.2018

Accessibility arrangements whilst upgrades occur at Nottingham railway station begin in January.

Network Rail will begin work to improve accessibility at Nottingham railway station on Thursday 3rd January.

The major project will see a replacement and upgrade of all the station lifts. Once complete, customers at the station will benefit from more reliable lifts and better access through the station.

Whilst the work is taking place, new temporary stair lifts will provide access to the platforms. Extra team members will be on hand to help customers use the alternative stair lifts, which will be located on each platform.

Additional signs and directions will also be provided in the station to inform customers and explain their alternative options.

The lift to Platform 7, which was severely damaged by the fire in the station earlier this year, is expected to be back in use from mid January. Remaining lifts will be back in operation by the end of April 2019.

Customers travelling during this time who need assistance are urged to plan ahead and book assistance for their journey, especially if travelling over the Christmas period. We also recommend allowing more time than usual between connecting services and for making your way to your trains. 

If you do require assistance, please contact the station where the staff will be pleased to provide advice and aid if needed. We recommend booking assistance at least 12 hours in advance (you can book further in advance if you wish).

For further information on booking passenger assistance, customers should visit https://www.eastmidlandstrains.co.uk/travelling-with-us/accessibility-assistance/

To view the full Network Rail article you can find this on our website here