Disruption Information

11.05.2018

Northern - Industrial Action

Northern services on Thursday 24th May and Saturday 26th May will be affected by industrial action being carried out by the On Train Conductors. 

East Midlands Trains are not involved in this industrial action and will be running all of our planned services, however some of our trains may be busier than normal.

Some of our trains may make additional stops during the industrial action. A timetable with these on, will be available soon. 

For more information, alternative travel advice, and Northern's planned timetable please visit their website here:

If you have a ticket for travel on Northern services you will be able to use your ticket on board an East Midlands Trains service on Wednesday 9th May only. 

Refund Information

If your tickets were purchased over the phone,  please return them to-

East Midlands Trains
Refunds Department
PO Box 23972
Edinburgh
EH3 5DA

We advise that tickets are posted via Recorded Delivery to ensure your tickets arrive safely.

If your tickets were purchased via our website, please return them to-

East Midlands Trains
Refunds Department
PO Box 23972
Edinburgh
EH3 5DA