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East Midlands Trains picked up one of the top awards at the 2013 Rail Business Awards last night (27 February 2014) for its comprehensive approach to customer service and information during the Nottingham re-signalling scheme.
Passengers will welcome this week (25 February) the start of a £100,000 programme to improve Chesterfield station.
Works are due to commence on Station Street as part of the final stages of Nottingham Station's redevelopment, which is now reaching completion and due to be opened to the public later this spring.
Rail passengers on some routes in the Sheffield and Chesterfield areas will face some changes to their journeys from tomorrow (Tuesday 18 February).
East Midlands Trains has advised customers that train services operating across its network are not expected to be affected by the severe weather conditions today (14 February).
Stagecoach Group has launched its 2014 Champions Awards for employees – and this year is inviting East Midlands Trains passengers to nominate their favourite member of staff for the Customer Service Champions Award.
Passengers in Market Harborough are soon to benefit from the second phase of a £100K project designed to modernise the station. Work starts this week (10th February) with the comprehensive refurbishment of the ticket office.
Sponsors, station volunteers and the North Staffordshire Community Rail Partnership will be joining local artist Anthony Hammond at Longton station on Tuesday 11 February 2014 to approve the first completed panel of the station’s new platform mural.
We are sorry for the delays you have experienced when travelling on train services to and from London recently. There have been a number of factors that have caused performance to fall below our normal high standards.
For help with complaints, assistance or lost luggage while travelling on our trains or anything else.