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Passengers travelling with East Midlands Trains are now able to communicate even more effectively on their train to London, after the train operator completed the installation of mobile phone signal boosters on all of its Meridian trains.
All 27 of the company’s Meridian trains have now been fitted with special equipment to provide a strengthened mobile phone signal in partnership with Vodafone UK.
The Meridian trains are used on key services to and from London St Pancras, meaning that passengers travelling from stations including Sheffield, Chesterfield, Derby, Nottingham, Leicester, Market Harborough, Corby, Kettering and Wellingborough will now benefit from enhanced mobile phone coverage whilst on the train.
Neil Micklethwaite, Customer Service & Commercial Director for East Midlands Trains, said: “We're constantly looking at ways to provide that little bit extra for our customers and we know from customer feedback that this has been something we could work to improve.
“We’re pleased to have teamed up with Vodafone UK to deliver this improvement, which means that customers will be able to stay in touch on their mobile phones with a stronger and more consistent mobile phone reception.
“We know how important it is for our customers to stay in touch whilst on the move. Already, all of our trains to London have on-board WiFi and we have recently announced the roll-out of free WiFi at 30 of our train stations, so there’s lots more to look forward to.”
Christian Cull, Director of Corporate Communication at Vodafone UK, said, “We’re making the internet truly mobile. Your East Midlands Trains seat is now an extension of your sofa at home and your chair in the office. Our partnership with East Midlands Trains is part of our commitment to provide Britain with the best network so that people can stay connected throughout their day.”
East Midlands Trains entire fleet of trains has also now been fully refurbished, following a £30 million programme of investment.