News from East Midlands Trains


East Midlands Trains employees recognised at Stagecoach Annual Champions Awards

East Midlands Trains employees were among the winners at the annual Stagecoach Group Champions Awards.

The awards – now in their eighth year – recognise excellence over six areas including Safety, Health, Community, Customer Service, Environment and Innovation.

Special Bravery Awards were also presented this year to employees who were caught up in the terrorist attacks in London and Manchester earlier this year.

At this year’s ceremony, the following East Midlands Trains staff were honoured:

SAFETY CHAMPION  - SILVER: Karen Pirrie, Emergency Planning and Security Manager, East Midlands Trains

Colleagues believe that Karen lives the company’s value that "we keep people safe". Karen is East Midlands Trains' key point of contact for all national security matters. Following each of the recent terrorist attacks in Manchester and London, she was understandably inundated with requests for information or advice on security at stations and on train. When the national threat level rose to "Critical", Karen was taking part in conference calls from 6am to 10pm, giving advice and relaying important information from the Department for Transport and British Transport Police. She also provided detailed guidance documents for both the Customer Experience and Fleet functions to respond to the updated national threat level. 

ENVIRONMENT CHAMPION - BRONZE: Debbie Pye, Catering Logistics Manager, East Midlands Trains

Debbie, spurred by her work to eliminate on train food waste resulting from unnecessary ordering of stock, decided to tackle the wider issue of food waste going to landfill. She came across The Real Junk Food Project in Sheffield, a social enterprise promoting the value of food and the value of people. The organisation seeks to reduce unnecessary waste and at the same time improve the availability of food for everyone. Debbie stepped in to make this a reality at East Midlands Trains reality, bringing together the people in the business that could make food donation happen. By December 2016, Debbie had overseen the donation of over half a tonne of food. 

The event was also attended by TV personality Jessica Wright, who presented winners with their awards. Earlier this year Jessica took part in a campaign to celebrate the style of Stagecoach’s bus passengers across the UK.

East Midlands Trains Managing Director Jake Kelly said: “I am delighted for the Champions winners from East Midlands Trains and would like to congratulate them on their awards which are thoroughly deserved.

“I would like to thank them, and our many other hard-working staff, for the part they play in delivering high-quality services to our passengers.”

Winners at the event represented Stagecoach Group’s bus, rail, and coach businesses in the UK and North America . All received a trophy, cash prize and a two night stay in London incorporating the award ceremony.

More than 180 Stagecoach employees have been presented with Champions Awards over the past eight years.