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Train company East Midlands Trains, has today announced its best ever reported figures for train punctuality. The company introduced a new and improved timetable in December 2008 and during the first full reporting period the company has recorded an amazing 95.16% of its London services on time – which is the best punctuality figure since the franchise started in November 2007. Punctuality for the same month last year on the London route was 89.47%.
And the company is also recording punctuality figures on its local routes that see above 90% of trains on time, again the best since the franchise started.
East Midlands Commercial Director, David Horne said: “The news today that our trains are more punctual than ever before comes as no surprise to us as it’s something everyone that works for East Midlands Trains has at the forefront of their mind and is constantly striving to achieve. And it is not just a ‘one off’ achievement either, our average punctuality over the past 12 months also stands at 89% and is on the rise across our route.
"The timetable we introduced in December 2008 saw a complete step change for us and provided more services, faster trains, new routes and more seats where were needed most. Today’s news shows that the timetable is also delivering a much more punctual railway for our passengers, which is of course fundamental to what we do.
"We’re going to be working very hard not just to continue to operate at this level of performance, but to build on it. To help achieve this we also have an extensive programme of investment taking place during our franchise."
This programme will see the company invest £90m, making improvements in areas that impact directly on performance and reliability. This includes an upgrade to Derby train maintenance depot, providing efficient ‘in house’ overnight maintenance and greater flexibility (some of the company's fleet currently receives part of its maintenance at a third party facility). A full refurbishment of East Midlands Trains fleet, including technical modification work to improve engine performance will also take place.
For more information about East Midlands Trains visit eastmidlandstrains.co.uk.