News from East Midlands Trains


East Midlands Trains invites Nottinghamshire communities to become Station Adopters

  • Train company appeals for more volunteers to help at East Midlands Trains stations
  • Appeal for volunteers coincides with Stagecoach Group’s Green Week
  • East Midlands Trains recognises volunteers across the network during National Volunteers’ Week 1-7 June

East Midlands Trains is using National Volunteers’ Week to thank the 105 Station Adopters across the network and appeal to the people of Nottinghamshire to get on board, take pride and make a difference.

The volunteer Station Adopters are based at stations across the network and offer a small amount of their time to make the stations more attractive to the customer.

East Midlands Trains maintain the stations, however volunteers are encouraged to take pride in their communities by spending time gardening, weeding, litter picking and generally making their stations attractive to customers.

Many stations already have dedicated adopters, but with 88 stations, there are still a fair number that could benefit from the additional support and enthusiasm that station adopters can bring.

Head of Stations for East Midlands Trains, Andy Moore said, "We have more than 100 adopters across our network whose input is invaluable. By giving their time and skills they make a massive difference to their local stations in a way we never could.

“While East Midlands Trains are already investing millions of pounds to make improvements to stations across the network, including refurbished waiting rooms and toilets, new shelters and better information, the time our adopters put in lift the environment of our stations tremendously. We're proud to be associated with many award winning Adopter teams who make their stations so welcoming for rail customers and they really do make the difference.

"Many of our stations have strong teams of adopters already, but some of our other stations could do with a little love and care too. We'd welcome anyone near to the Robin Hood line, between Nottingham and Worksop, to give us a call. Go on, be proud and help make a difference."

Anyone can volunteer to adopt a station whether they are an individual, a community group or a rail enthusiast. All that is asked is that they commit to giving a little of their time and lots of their enthusiasm. In return they will be provided with a complimentary travel pass for the purpose of Station Adoption duties, and a free complimentary leisure ticket for themselves and a partner – four tickets in total per year.

If the station has a pay and display car park they will also receive a car park pass to use when carrying out Station Adoption duties. An annual meeting is also held for all Station Adopters across the network and there are opportunities to attend other events.

Through the Station Adoption Scheme the company hopes to find individuals and groups who want to volunteer to become the ‘eyes and ears’ of their local station. Through their voluntary work they can also help to ensure that the station is well presented and looked after.

Once accepted, station adopters are required to carry out regular basic checks relating to the tidiness and cleanliness of the station. These checks are additional to those already carried out at all stations by East Midlands Trains. Any issues that may need addressing are then passed on to the local manager. This is particularly helpful at smaller unstaffed stations on the network.

Station Adopters across the network have spoken positively about their experiences.

  • · Austin, Blythe Bridge station, “It costs me nothing but a bit of spare time and it’s great being part of a team,”
  • · Marion, Alsager station, “Working with my fellow volunteers we always have a laugh and a chat and end the day feeling we have done something useful.”
  • · Janice, Tutbury and Hatton Station, “I volunteer because I think it helps others to take care of where they live.”
  • · Sandra Bowyer, Kidsgrove station, said: “The team at Kidsgrove are delighted to be-able to work together to make our station a lovely place that passengers enjoy using. By spending a few hours a week we’re able to make this station a centre of the community and a place that people are proud to travel to and from.

Andy Moore finished, “Whatever your background we welcome your help. Whether you’re retired, employed full time but have an evening to spare, part of a youth group or unemployed, there’s a place for you as a Station Adopter at East Midlands Trains stations.”

Visit our Station Adoption page