News from East Midlands Trains

21.07.2011

East Midlands Trains launches International Rail Travel ticket desk at Leicester station

  • Passengers get expert advice at UK’s second Trainseurope ticket facility 
  • Latest initiative follows successful trial at London St Pancras International

East Midlands Trains today (Monday 11 July 2011) launched a new international travel desk at Leicester station, giving passengers the chance to buy rail tickets for Europe and many other destinations worldwide.

The new Trainseurope facility will sell Eurostar tickets, as well as tickets to and within most European countries, including Ireland, Portugal and Greece, plus the Baltic states of Estonia, Latvia and Lithuania.

More adventurous travellers can get tickets for rail travel in the United States, Canada, Australia, New Zealand, Japan, India, South Africa, Egypt and Russia, including travel on some of the luxurious train services such as the Rocky Mountaineer from Vancouver.

Trainseurope was set up in 1986 to meet the increasing demand for foreign rail travel and is also a specialist in worldwide hotel bookings and car hire.

East Midlands Trains ticket office staff at Leicester have been trained by Trainseurope to sell its full range of tickets, following the success of a similar facility at London St Pancras International.

Gareth Leslie, East Midlands Trains Route Manager for Leicester, said: “The international ticket desk at London St Pancras has been a great success and we are delighted to be offering similar facility at Leicester station where passengers can simply walk in and book.

“Our specially trained staff can provide a wealth of advice and book tickets for just about any rail journey in the world, from a simple multi-country ticket to the most complex itinerary in far-away countries, and even hotels or car rental. With our prime position in Leicester station, we’re ideally placed to become a reference for rail travel and to provide these fantastic new services for passengers.”

Trainseurope Managing Director Vic Allen said: “We are delighted to be working with East Midlands Trains to create seamless European rail travel from what will effectively be a ‘one-stop shop’ providing tickets for a passenger’s entire journey.”  

The new range of tickets, which will be sold in addition to the existing East Midlands Trains ticket range, will be available from Mondays to Fridays at the new dedicated international ticket desk 1 in the main concourse.