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East Midlands Trains is today (11 October) starting work on a range of initiatives to improve the facilities at Sheffield station. Firstly, and most importantly for passengers, all of the toilets throughout the station will be completely refurbished. As well as providing brand new services of a consistent level, there will also be some new greener initiatives introduced, such as light and tap sensors to help reduce waste of water and electricity and provide a more hygienic facility.
In addition to the toilet refurbishment, there will also be improvements to the passenger waiting facilities at the station. The two standard class waiting rooms, located on platform 5 and platforms 6/8, will both be refurbished to provide a modern, clean and comfortable environment in which passengers can wait for their trains. East Midlands Trains will also be investing in a brand new First Class Lounge, to be located on platform 5, providing a dedicated facility for the first time
Commenting on the improvements at Sheffield, Tim Shoveller, Managing Director of East Midlands Trains, said: “As one of the premier stations on our route, we are committed to continuing to improve the facilities for the millions of rail passengers who use Sheffield station every year.
“Over the last two years, passengers at Sheffield have benefitted from additional and faster trains to London as a result of our investment and successful partnerships with the South Yorkshire Passenger Transport Executive and Yorkshire Forward. We know from passenger feedback that clean toilets and comfortable waiting facilities are an important part of their journey, and we’re pleased to be starting work on these improvements.”Guy Dangerfield, Passenger Focus manager, welcomed the investment in stations across the East Midlands network: “Passengers tell us that while they are generally satisfied with the service they receive from East Midlands Trains, more needs to happen to improve their stations. This is a good example of a train company listening to its passengers and investing in those areas that passengers have identified as needing an upgrade.”
The station improvements will be completed by the end of the year, and are part of a £10 million programme to enhance stations across the East Midlands Trains network.
Other improvements to be introduced as part of the package at Sheffield include the installation of more CCTV cameras throughout the station to improve security. All CCTV cameras will also be upgraded from analogue recording to digital video recording to improve the quality of images captured, making them more effective for the British Transport Police.