News from East Midlands Trains

03.07.2009

East Midlands Trains teams up with professional chauffeur service to offer stress free connections from London St. Pancras International

East Midlands Trains has teamed up with luxury car provider, Brunel, to offer passengers a stress free onward journey from London St. Pancras International.

Jayne Moyses, Sales Manager for East Midlands Trains explains: “We know that when they arrive in London, our passengers want to have an easy transfer to their final destination, and what better way than to have a professional chauffeur waiting for them the minute they step off the train, ready to whisk them away in a comfortable and stylish car.”

The system works by passengers booking online at brunel.com or calling 0207 0685298 up to one hour before their arrival at London St. Pancras International.  A pre-booked car will then be ready and waiting when the passenger arrives into London.  Prices start from £17.55 one way, and a full list of zonal prices can be found on the website, eastmidlandstrains.co.uk.  

Jayne continues:  “We want our passengers to feel relaxed and looked after, right from the start of their journey with us, to the time they reach their final destination.   By teaming up with Brunel, we’re offering our passengers a way to ensure they don’t have to spend valuable time waiting for a taxi at the station, or queuing to get on the tube, but can instead have a luxury, chauffeur driven car waiting for their arrival”.

David Adelman, Director of Sales – Economy Division for Brunel Carriage Plc commented: “As the part of the continued development of 
Brunel’s industry envied brand, we are delighted to be associated with a high class service provider like East Midlands Trains, who openly engage and promote the same core practices and values in relation to customer service as us at Brunel. The synergy between the two companies leads us to believe that the stress free connections service will only enhance and add value to the fare paying passenger in this highly competitive market”.

One passenger, who has already trialled the new service, gave some positive feedback.  Chris Tibbetts of CMT Management Consultants Limited said: “I was very impressed with the service offered by Brunel. They dealt with my call promptly and efficiently and offered me the right vehicle after understanding my requirements. The price was a surprise as well, it was over £30 cheaper than when I had previously made the journey with another Chauffeur service. I will most certainly be using the service again.”