News from East Midlands Trains


Full steam ahead for second major phase of Nottingham Station's improvement scheme

Multi-million pound station improvement works to start in September 

  • Creation of contemporary station frontage with new retail outlets and modern ticket office 
  • Improved integrated transport links for thousands of people 
  • Industry-first “alliance” leads to more efficient partnership working 
  •  Top priority for local businesses, an economic priority of the city and creating jobs

Passengers using Nottingham station will soon see the second major phase of the Hub re-development get underway, which will see the station turned into a world-class transport hub.  

Just one month on from the opening of the new Nottingham Station multi-storey car park, the Hub’s partners have today (15 June) announced the next phase of the multi-million pound scheme to completely transform the station.

The second phase of the work, which will start in mid September, will be carried out by Taylor Woodrow, and will involve:

  • Restoring Grade 2* listed buildings and creating an attractive vehicle-free Porte-Cochere at the station. 
  • Improved passenger and operator facilities, including upgraded travel information, displays, improved toilets, ticket office, shops, cafes and waiting areas. 
  • A new concourse connecting trains, trams and the car park.
  • Creating new retail space within the station. 
  • Improved public realm around the station. 
  • New and improved facilities for disabled people, cyclists and taxis. 
  • New energy efficient lighting systems and rainwater harvesting.

During the works, there will be some changes to the operation of the station. A temporary ticket office will be created, located within the old ‘Milk Dock’ area of Nottingham station, which can be easily accessed from Station Street.   A temporary footbridge will also be provided from the ticket office onto Platform 1.

Facilities in the ticket office will include seven ticket windows, ticket vending machines and customer information screens showing arrival and departure information.  A facility for purchasing refreshments will also be available in the temporary ticket office.   Disabled access will be via a covered route through the closed Porte-Cochere and the taxi rank will be relocated adjacent to the temporary ticket office on Station Street.  

David Horne, Managing Director for East Midlands Trains, said: “It’s great news that the major station re-development scheme at Nottingham will shortly be getting underway.

“In a first for the rail industry, we have created a joint alliance which all of the partners are fully signed up to and will help up to deliver the works as efficiently as possible, reducing the programme of works by around eight months.  

“By creating a temporary ticket office for the duration of the works, this will mean just one major change for passengers and will help us to keep disruption to a minimum whilst the work is ongoing.

“This is a great step forward for Nottingham and we are confident that passengers will welcome the improvements to come.”

Councillor Jane Urquhart, Portfolio Holder of Planning and Transportation at Nottingham City Council, said: “The redevelopment of Nottingham Station is hugely significant to the future economic prosperity of the city, and businesses have consistently said it one of their top priorities for the city, as is the £570m extension of Nottingham’s tram system, which is being   carefully coordinated and developed at the same time as the Hub project.

“In such constrained financial and economic times, we’re pleased and proud that two such ambitious and significant transport projects are being developed in the city, bringing  a major boost to the local economy, more jobs and   better public transport for thousands of people.”

As well as passenger-facing improvements at the station, Network Rail will be investing millions of pounds to improve the infrastructure and provide a more efficient and reliable railway in Nottingham. In July and August 2013, an overhaul of track and signalling equipment will enable trains to access all platforms from any line, something which is currently not possible. The reliability of the infrastructure will be improved with signalling equipment being renewed and the majority of points being replaced.

Martin Frobisher, Network Rail’s route managing director, said: “Nottingham station will be transformed over the coming months. Passengers will benefit from better facilities and enjoy a more pleasant start and finish to their journeys. Network Rail’s investment to improve the reliability and performance of the railway will increase capacity and deliver a better service to passengers. Combined with the wider Hub project improvements, Nottingham will soon benefit from some of the best transport facilities in the country.”

The programme of station improvement works will be completed in early 2014.  Through the creation of a successful partnership between all the scheme’s partners, this programme has been reduced by around eight months. Preparatory works for the scheme will start in July 2012, and these works will have no impact on the operation of the station or East Midlands Trains’ services. Further details will be made available regarding service changes caused by the track and signalling work at a later date.

The new multi-storey car park was opened on 14 May 2012, marking the end of phase one of the redevelopment. Public realm works on Station Street were completed in 2011 and a new cycle storage facility opened in July last year.

The station redevelopment is a key part of the wider regeneration of the Southside of Nottingham. 
Information about the hub project can be viewed at: