News from East Midlands Trains

21.01.2013

Full timetable operating on all East Midlands Trains routes

East Midlands Trains has confirmed that services continue to run well,
despite the heavy snowfall affecting large parts of the country overnight.
A full timetable is currently operating on all routes.
David Horne, Managing Director for East Midlands Trains, said: “We have put
a huge amount of planning into preparing for the bad weather to keep our
services running for customers. Our staff are working incredibly hard to
keep our trains running and we have extra staff from all areas of our
business out clearing snow from station platforms to help keep them safe
for passengers.
“We’re pleased to have been able to maintain our full timetable throughout
the past few days despite some heavy snowfall affecting large parts of our
network, and our services are currently running very well.
“We’re currently providing a full service on all of our routes, but as with
any form of transport, there are times when the severe weather can have an
impact on the service we can operate.
“We will continue to monitor the weather conditions throughout the day and
would advise passengers to keep an eye on how their local transport
services are running.
“We’ll be providing up to date information on our website and through
Twitter so passengers can easily find the latest service updates before
they travel.”
Normal ticket restrictions currently apply on all East Midlands Trains
services, although discretion may be used if a passenger has been unable to
travel on their booked train service due to difficulties experienced whilst
travelling to the station.
Mr Horne continued: “We do understand that it may take people longer to get
to the station due to some treacherous road conditions, and we would advise
people to allow extra time for their journey to the station and speak to a
member of our staff who can provide assistance with onward travel.”
There are a number of different ways passengers can find information about
their East Midlands Trains service:
· Subscribe to East Midlands Trains Twitter updates at @EMTrains
· Visit the National Rail Enquiries (NRE) website, nationalrail.co.uk
to find information about any disruption (nationalrail.co.uk/disruption),
live departure boards of train services and journey planners
· Call NRE’s automated train tracker service on 0871 200 49 50, which
will give passengers up-to-date information about their services
Ends