News from East Midlands Trains

02.12.2016

January 2017 Fares Now Available

Fares on East Midlands Trains will rise by on average by just 1.5% (23p per average single journey) from 2 January 2017. This is below the July inflation of 1.9% which is used by the Government to set all regulated fares, including season tickets, and is also below the national average increase for 2017. This means that East Midlands Trains customers will see fares on average reducing in real terms.

As well as paying for the running of the day-to-day rail network, fares are helping government to support the biggest investment in railway since Victorian times.

East Midlands Trains, the UK’s most punctual long-distance train operator for over seven years, is currently investing £13million in improvements for customers. Recent improvements include:

Roll out of free 15 minutes WiFi across all London train services

Improved compensation systems with fast access to compensation for delays of over 30 minutes

Better passenger assistance with the booking time reduced by half

Millions of pounds invested in station improvements with more cycle spaces, better car parking, easier access to tickets and improved information

Investment in training and recruitment to ensure that customers get the best service possible

Extra cleaning staff at stations and on trains

Jake Kelly, Managing Director of East Midlands Trains, said: "We have worked hard to offer the best value travel for our customers. The changes in January will mean fares for East Midlands Trains customers will on average reduce in real terms.

“As well as helping to fund the biggest national investment in the railways since Victorian times through increased payments to Government, the money from fares is also helping to drive many real improvements for customers across our network.”

Most fares are available until 24 February 2017 at www.eastmidlandstrains.co.uk

For season tickets fares from 2 Janaury 2017 visit: http://ojp.nationalrail.co.uk/service/seasonticket/search