News from East Midlands Trains

14.04.2009

More trains on time as East Midlands Trains announces record breaking punctuality figures

East Midlands Trains has today announced its best ever punctuality figures, with latest figures showing 94%* of trains on time.

Commenting, Mark Steward, Operations Director for East Midlands Trains said:

“This is a fantastic result, and one that we are very proud of.  This is our best period of performance since the franchise start in November 2007, and demonstrates that the investments we have been making are starting to really pay off.  

“Over the last 16 months our train performance has had a steady and continual improvement, as we have invested money and additional resources into improving our performance. Significant contribution to our improved performance has been the opening of the new joint control centre with Network Rail in Derby, where our teams work hand in hand, minute by minute, getting our 462 trains a day on time. In conjunction with this, the investment in our fleet to improve reliability and the customer environment, the launch of our right time railway initiative and finally, the launch of our impressive new timetable in December 2008, have also played a crucial part in this success.”

Highlights of the period were:

  • 100% of services running on time on the Liverpool-Norwich line on Monday 16 March, a first for the company. 
  • 92.95% of services on time on East Midlands Trains local routes – an improvement of 5.39% year on year. 
  • 95.95% of services on time on East Midlands Trains London route – an improvement of 1.41% year on year.

* Figures are taken from the latest period, which ran from 1 March to 31  March 2009.