News from East Midlands Trains

08.12.2014

Stagecoach Rail Companies Ride Away With Award Success

  • East Midlands Trains and South West Trains-Network Rail Alliance scoop industry awards for work to promote cycling
  • Sheffield Station named Station of the Year
  • Surbiton Station wins London Cycle Parking Award

Stagecoach Group’s rail companies have scooped a series of industry awards as part of the ongoing work to improve and promote cycling at train stations across the country.

The 2014 ATOC National Cycle Rail Awards recognised individuals and organisations who help to promote cycling and contribute to the country’s cycling revolution.

Out of 10 awards, Stagecoach’s rail franchises won the following:

  • Station of the Year – Sheffield (East Midlands Trains)
  • London Cycle Parking – Surbiton (South West Trains-Network Rail Alliance)
  • Cycle Champion – Stuart McKenna, British Transport Police (working with South West Trains-Network Rail Alliance)
  • Photography Competition – By Royal Appointment (South West Trains-Network Rail Alliance)

The awards’ 2014 Station of the Year, Sheffield station, has been transformed in recent years and 2014 saw the installation of a brand new Cycle Hub -an indoor, secure and fully integrated facility which provides 400 cycling spaces with access via a digital security door. The Hub also includes extensive CCTV for added security as well as changing facilities, a fully equipped cycle shop offering sales and repairs, as well as a customer information screen. The introduction of the Cycle Hub has already proved extremely popular and in its four months of being open, is already seeing over 75% usage.

Jonny Wiseman, Route Manager for East Midlands Trains, said: “A lot of hard work has gone in to improving Sheffield station for all passengers. This includes major improvements to the cycling facilities and it is great news this has been recognised by the ATOC National Cycle Rail Awards.

“The Cycle Hub is one of the best facilities for cyclists in the country, offering secure storage as well as extra facilities such as changing rooms and a shop, which is run by a small, local trader, offering sales as well as repairs.

“We will continue to invest in improving cycling facilities right across the network as we work hard to make it as easy as possible for all passengers to travel by train.”

At the South West Trains-Network Rail Alliance, Surbiton station won the London Cycle Parking award. The station now provides just under 500 cycle spaces for passengers following the introduction of a brand new secure cycle storage compound as well as a series of improvements to existing cycling facilities. Surbiton is one of the busiest stations on the South West Trains network and the extra cycling facilities allow even more passengers to securely store their bike at the station. Judges described the scheme as "Great signage and cycle parking on an impressive scale".

PC Stewart McKenna from the British Transport Police Waterloo Hub, was awarded the Cycle Champion prize after creating a pioneering scheme which has seen 160 abandoned bikes donated to local charities. The South West Trains-Network Rail Alliance has worked closely with BTP to also provide monthly cycle marking sessions to allow owners to get their bikes security marked.

Finally, a photo – titled ‘By Royal Appointment’ – taken by Alliance Stakeholder Manager Phil Dominey won the Photography Competition. The photo was taken during the Richmond to Windsor Cycle Ride when approximately 600 cyclists used South West Trains services. The organisation of the event attracted praise via social media and from passengers. The photo captured the day and was praised by judges as using “beautiful composition and colours”.

Phil Dominey, said: “Improving cycling facilities right across the network is extremely important and we have invested more than £3million to double the cycling provision available to our customers.

“We work very closely with our partners to provide the best possible facilities for passengers and it is excellent news that these efforts have been recognised by the judges again this year.”

Other schemes and projects which were shortlisted at the Awards ceremony included:

  • Best Customer Service  -South West Trains – Network Rail Alliance
  • Door to Door Journeys - South West Trains – Network Rail Alliance
  • Station of the Year - Leicester station East Midlands Trains
  • Train Operator of the Year - South West Trains – Network Rail Alliance
  • Train Operator of the Year - East Midlands Trains