News from East Midlands Trains


Top punctuality record for East Midlands Trains remains unbeaten

  • Latest figures show 94.3% of services meeting punctuality standard
  • Marks year on year improvement of 1.2%
  • Best performance long-distance train operator since January 2009

Latest performance figures released today by Network Rail show that East Midlands Trains is still Britain’s most punctual long-distance train operator – and continues to get even better.

The figures released for the period 19 September to 16 October show that East Midlands Trains’ punctuality was 94.3%. This marks a year of year improvement of 1.2%.

These figures also mark a significant 22 month run of East Midlands Trains holding its position at the top of the long distance league table. With the improvements made, the moving annual average (MAA) has now improved to 93.1%, which represents the company’s highest ever MAA.

Mark Steward, Operations Director for East Midlands Trains, said: “We are pleased to once again be named as Britain’s most punctual long distance train operator.

“As well as making vast improvements to our long distance services, we have made some significant advances to the punctuality of our local services, resulting in East Midlands Trains also being named as most improved regional operator.

“This is testament to the hard work of our people and their steadfast commitment in delivering a punctual and reliable service for all of our passengers.”

East Midlands Trains is in the process of investing more than £30 million to improve its entire fleet of trains. The investment programme includes engineering modifications to deliver improved reliability as well as additional benefits for passengers such as on-board WiFi on all London services, improved CCTV and a bright new look across all of the company’s trains.