Our Stations

Check here for information on station opening hours, facilities including car parks, cycle racks and accessibility.

On our regional routes some smaller stations are unmanned. If you need help at an unmanned station, check here for further details and for contact information.

Our principal stations, including London St PancrasSheffieldDerby, Nottingham and Leicester have additional information for onward travel and facilities in the section below.

General Information

General Information

Station Name:
Liverpool Lime Street
Address:
Liverpool Lime Street station
Lime Street
Liverpool
Merseyside
L1 1JD
Staffing Level:
Full Time
Ticket Office Hours:

Ticket Office & Travel Centre on the station concourse

The travel centre which provides travel information is also located on the concourse

Sunday - 07:15 to 23:05
Monday to Friday - 05:00 to 23:38
Saturday - 05:00 to 23:38
Collection of Pre-purchased Tickets:
Available
Self Service Ticket Machines:
Available
Accessibility

Accessibility

Helpline:
 
Customer help point:

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. 

 
Staff Help Available:

Liverpool Lime Street Mobility Team are available: -

Monday - Saturday 07:00 - 22:00

Sunday 08:00 - 22:00.

THERE IS NO CHARGE FOR THIS SERVICE.

 A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance

Saturday Sunday - 24 hour
Hearing Loop:
Available
Accessible Ticket Machines:
Available
Accessible booking office counter:
Available
Ramp For Train Access:
Available 
Accessible Taxis:
Unavailable  
Accessible Public Telephones:
Unavailable  
National Key Toilets:

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

 
Step Free Access:

Whole station

Impaired mobility set-down:

Assistance is available to and from platforms

 
Wheelchairs available:
Available 
Facilities

Facilities

First Class Lounge:

Situated between platforms 7 and 8 for 1st Class Virgin Trains passengers only.

 

Monday to Friday - 06:00 to 20:00
Saturday - 08:00 to 18:00
Sunday - 10:00 to 18:00
Seated Area:
Unavailable
Waiting Room:
 
Trolleys:
Available
Station Buffet:

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Available
Toilets:

Male and Female toilets located on the station concourse by Lord Nelson street entrance

 
Baby Changing Facilities:

Female toilets

Available
Showers:
Unavailable  
Telephones:
Cards and coins
WiFi:

WiFi hot spots around Liverpool Lime Street station

 
WebKiosk:
Unavailable  
Post Box:
Unavailable  
Tourist Information:
Unavailable
Cash Machines:

Located on Platform 7

Available
Shops:

Various retail establishments including Photo Booths to purchase items whilst in the station

Available
Additional Travel

Additional Travel

Cycle Storage:

Alongside station entrance

Cycle Storage sheltered:
yes
Cycle Storage CCTV Coverage:
Available
Car Park:

Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street

APCOA

There is drop off point on the Skelhorne Street side of the station.

Car Parks are open 24 hours a day apart from: -

Christmas Day - 25th December

Boxing Day - 26th December

As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.

Liverpool Lime Street station
Skelhorne Street Short Stay Car Par
Lord Nelson Street Long Stay Car Pa
http://www.apcoa.co.uk Monday to Sunday - 24 hour
280 spaces.

Free of charge

Bus Services:

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info  

 
Taxi Rank:

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.