Getting Your Tickets

Travel quickly and easily with our ticketing options

With tickets sent directly to your email, available on our app or on a smartcard, we’ve got a paperless ticketing option that’s right for you!

Which ticketing option is best for me?

 

Buy your tickets online and have them emailed straight to your inbox.
You can scan that barcode directly from the PDF email attachment or download your ticket to the East Midlands Trains app.

For a little extra reassurance you can print the PDF ticket too. 

A handy way for frequent travellers to carry your tickets securely on one card.

Simply touch your Smartcard on the Smartcard  readers at the ticket gate and off you go.

 

 

The benefits of using paperless tickets

Skip the queues

Stress-free

Forest friendly

No need to leave the house early to collect your tickets!
Everything you need is on your phone.

Say bye bye to worrying about lost tickets.
They're all saved on your phone (and you always know where that is!)
No more paper tickets means a happier environment.

 

Other ways to get your tickets

In station Ticket Machine

By Post

Tickets will be ready for collection 1 hour after booking.
You will need your collection reference number
and the debit/credit card used to make your booking to collect your tickets (debit/credit card is for ID only, it will not be charged).

First Class Post (£1.00)

We will dispatch your tickets within 24 hours and you will receive your tickets within 5 days. 

Next day delivery (£6.00)

Guaranteed ticket delivery by 1pm the next working day for bookings made before 3pm.

All tickets are insured for up to £500 and you will need to sign for your tickets on delivery.