Journey Alerts

Use our new journey watch tool to receive real-time updates on disruption affecting your regular commute or one-off trip.

We understand the journeys you want to take, so we won’t give you any information which isn’t relevant or useful to you. We’ll let you know if your train is delayed or cancelled, and we’ll suggest alternative services you can take when disruption interrupts your plan with messages sent straight to your Facebook Messenger inbox. 

To sign up for journey alerts Facebook Messenger; 

  • Enter your journey details below
  • Select your journey and click on details
  • Hit ‘Keep me Updated’ to receive updates through Messenger. 

You can then plan new journeys and contact customer services through our Messenger interface. 

Need help outside of the 9 to 5? We're here morning, noon and night.

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Good service on all lines