Wymondham train station (WMD)
Station Approach
Wymondham
Norfolk
NR18 0JZ
Staffing level | Unstaffed |
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CCTV | Yes |
Information systems |
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Pre-purchase collection | Yes |
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Ticket machine | Yes |
Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | No |
Penalty fares | Applicable Operators: LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
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Lost property contact details |
Seated area available | Yes
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Station buffet available | Yes |
Station buffet information | |
Toilets available | No |
Baby changing facilities available | No |
Showers | Unknown |
Telephones available | Yes |
Wifi available | No |
Wifi information | |
Bureau de change available | Unknown |
Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
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Helpline contact details | Note: 0800 028 28 78 |
Staff help information | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. |
Induction loop available | Yes |
Accessible ticket machines available | Yes |
Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No |
Step free access coverage | Partial station |
Step free access information | This station has step free access to Platform 1 (for trains towards Norwich) only. Platform 2 (for trains arriving from Norwich, or towards Ely, Cambridge, and Peterborough) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station, or to and from Stanleys Lane. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform. |
Ticket gates exist | No
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Impaired mobility set down available | No |
Cycle storage available | Yes |
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Cycle storage number of spaces | 20 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | No |
Cycle storage location | There are two sets of five cycle stands, all of which are covered, located in the station car park. |
Cycle storage types |
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Car park 1 operator | Local Authority |
Car park 1 spaces | 90 |
Car park 1 opening times |
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Car park 1 contact details | |
Rail replacement information | Rail replacement bus services pick up and drop off at the junction of Station Rd and Cemetery Lane. |