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About East Midlands Trains

About East Midlands Trains

East Midlands Trains is a long-distance UK train operator. We serve passengers travelling to and from London, from South Yorkshire, through the East Midlands, visiting the East of England or the North. Our route map shows the full East Midlands Trains network.

Based in Derby, East Midlands Trains was formed on 11 November 2007, when the license to run the franchise for seven years came into operation. Our current franchise runs until 2015 and we are committed to delivering an excellent service throughout.


Our successes

Over the years we have made many improvements across the business, some highlights of which include:

  • £30 million train refurbishment programme
  • Over 1,200 new car parking spaces at our stations
  • £40 million improvement fund for stations, facilities and integrated transport
  • Awarded Investors in People award in August 2012
  • Most punctual long distance train operating company for 4 years running 
  • ISO 14001 environmental standard 

For more details you can see our News pages or download Issue One of The Insider. The Insider is our new magazine which will be out three times a year to keep you informed of the latest news and initiatives taking place across your network. 


Our company aims

At East Midlands Trains we deliver over 470 train services every day – and aim to get them to their destination on time every time. We also aim to be a responsible business, working to seven main principles, which are to:

  • Operate a high-quality and efficient train service
  • Recognise that different customers have different needs
  • Encourage more travel by rail
  • Help to harness the development potential of the East Midlands region
  • Increase train services
  • Reduce journey times
  • Improve connections on regional, local routes


Social and environmental responsibility

We have achieved some notable successes towards our environmental plan and continue to work with communities and employees to achieve more.

Read more about our environmental and social responsibility aims here


Stagecoach Group

We are part of Stagecoach Group, based in Perth, Scotland; a UK based transport company, running bus, coach, tram and train services across the country. As well as East Midlands Trains, Stagecoach operates South West Trains, Island Line, has part ownership of Virgin Trains, megabus.com and Sheffield’s Supertram.  In the US and Canada, Stagecoach run bus and coach operations in several states.

Stagecoach’s promise is to provide greener, smarter and better value transport for its 3 million global customers a day. Find more about this on our environment page.