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23 October 2015

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Up-to-the-minute information on your East Midlands Trains service.

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Live Train Information

  Unplanned service disruptions currently along the East Midlands route

Last updated: 30.07.2015 07:04

Changes to East Midlands Trains services on Sunday 2 August

East Midlands Trains will be running a revised service on some of its local routes on Sunday 2 August.  This is due to a short-term issue with staff availability.

The following routes will be affected:

    Nottingham - Matlock

    Nottingham - Skegness

    Liverpool - Nottingham - Norwich

Journey Planners are not currently showing the changed service on the affected routes, please use the links above to obtain timetable information.

Trains to / from London will not be affected and a normal service will operate throughout the day on this route (except that, due to planned engineering, buses will replace trains between Corby and Kettering.)

Customer advice

Customers with a pre-booked ticket who decide not to travel on Sunday 2 August will be able to claim a full refund on their ticket or use it to travel on either Saturday 1 August or Monday 3 August.

Customers holding Advance tickets for services which will not run should use their ticket as close as possible to the original time booked on alternative services. Customers with Advance tickets on the Liverpool - Norwich route, should use alternative train operators services as close as possible to the original time booked. No excess fare or administration fee should be charged to customers in such circumstances.

Other train operators will be accepting East Midlands Trains' tickets as follows:

  • If you are travelling between Nottingham - Sheffield - Manchester - Liverpool you may use your ticket on Northern Rail and First TransPennine Express services.
  • If you are travelling between Sheffield - Derby - Nottingham you may use your ticket on CrossCountry services.
  • If you are travelling between Peterborough - Ely - Norwich you may use your ticket on CrossCountry and Abellio Greater Anglia services.
 

You can follow this incident using the hashtag #EMTupdate

View more detailed information about these disruptions

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